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©2022 ShipNetwork. All Rights Reserved. Privacy Policy. Please do not sell my personal information. LAS VEGAS, April 13, 2021 /PRNewswire/ -- Rakuten Super Logistics (RSL) announced its 20th anniversary as a national, full-service Third-Party Logistics provider (3PL).
Missed drop-off. Depending on the price or nature of an order, a package may require a signature upon delivery. If no one is home to accept the order during the delivery window, the delivery cannot be completed. Good carriers will inform customers of this issue and the next step they should take, such as picking up the package at a carrier location or rescheduling the delivery. If no notice of the missed drop-off is provided, this issue is more likely to reflect badly on retailers than carriers because the retailer chose that specific carrier. Damaged package. An order will be delayed if a shipping label, package, or product is damaged. In many cases, the order may need to be canceled and reshipped.